FAQ

Where do you ship? We ship across the United States, with free shipping on every order.

How long will my order take? Processing takes 1–2 business days and transit 3–7 business days, so most orders arrive within 4–9 business days.

How much is shipping? Shipping is free on all orders, with no minimum.

What is your return policy? You have 30 days from receiving your order to request a return. For hygiene reasons, socks must be unworn and in their original unopened packaging. Email info@whitfieldhale.com to start.

How do I find my size? Our socks come in one size band (US 8–12) with a flexible ribbed cuff, so they fit most feet comfortably.

How do I track my order? You'll receive a tracking link by email once your order ships.

What payment methods do you accept? American Express, Visa, Mastercard, Apple Pay, and Google Pay - all processed securely in USD.

Can I change or cancel my order? Orders can be cancelled within 15 minutes of being placed. After that they enter fulfillment and can't be changed.

How do I contact you? Email info@whitfieldhale.com - we aim to reply within 24 hours, Monday to Friday, 9am–6pm (EST).